If your NJOY Ace pod is not hitting, meaning you’re not getting any vapor when you inhale, there are several steps you can take to troubleshoot and potentially fix the issue:
1. Check E-Liquid Level:
- Ensure that there is enough e-liquid in the pod. If the pod is empty or nearly empty, it won’t produce vapor. Replace the empty pod with a new, filled one.
2. Clean the Contacts:
- Sometimes, dirt or residue can accumulate on the contacts of the pod and the device’s battery. Carefully clean the contacts on both the pod and the battery using a cotton swab or a clean, dry cloth.
3. Check for Blockages:
- Inspect the airflow vents on the pod to ensure they are not blocked or clogged. Blockages can restrict the airflow and prevent vapor production. Clear any obstructions using a small brush or compressed air.
4. Prime the Coil (for refillable pods):
- If you are using refillable pods with replaceable coils, make sure the coil is properly primed. Add a few drops of e-liquid directly to the coil before inserting it into the pod. Allow it to sit for a few minutes to saturate the wick properly.
5. Proper Activation:
- Ensure you are inhaling correctly. Many vape devices, including the NJOY Ace, are activated by inhaling. Take a slow, steady draw from the mouthpiece to activate the device. Avoid short, quick puffs, as they may not trigger the device.
6. Device Battery:
- Check the battery level of the NJOY Ace device. If the battery is low or depleted, it may not provide enough power to heat the coil and produce vapor. Charge the device fully before use.
7. Replace the Pod or Cartridge:
- If none of the above steps work, it’s possible that the pod or cartridge is faulty or has reached the end of its life. Replace it with a new one, ensuring it’s properly seated in the device.
8. Check for Device Issues:
- If the NJOY Ace pod is still not hitting after trying the above steps, there may be a problem with the device itself. In this case, consider contacting NJOY customer support for further assistance or to inquire about warranty coverage if applicable.
9. Safety Precautions:
- Always ensure you are using the recommended pods and e-liquids for your NJOY Ace model. Using incompatible or unauthorized products can lead to performance issues and safety concerns.
If you’ve tried all these troubleshooting steps and the NJOY Ace pod is still not hitting, it’s advisable to contact NJOY’s customer support or consult with the retailer where you purchased the device for further guidance and potential replacement options.
